Central Diner — Privacy Policy

Last updated: October 27, 2025

This Privacy Policy explains how Central Diner (“Central Diner,” “we,” “us,” or “our”) collects, uses, shares, and safeguards information when you use our website and any online ordering, reservations, or other services that link to this Policy (collectively, the “Services”). By using the Services, you agree to the practices described here.

Plain‑English summary (not a substitute for the Policy): We collect information you give us (like name, phone, and order details) and information automatically (like device data and cookies). We use it to run the site, process orders, improve service, and market responsibly. You can opt out of some tracking and marketing. We don’t sell your personal information.

1. Information We Collect

a. Information you provide directly

Personal Information: Name, phone number, email address, and other contact details when you make a reservation, place an online order, or contact us.
Payment Information: If you make purchases or orders through our website (processed securely via third-party payment platforms).
Usage Data: IP address, browser type, device information, and pages visited on our site for analytics purposes.

b. Information we collect automatically

c. Information from third parties

2. How We Use Information

We use information to:

Provide, maintain, and improve the Services.
Process and fulfill orders, reservations, events, or gift cards, and provide customer support.
Communicate about orders, account updates, service changes, or policy updates.
Personalize experiences, content, offers, and recommendations.
Conduct analytics to understand site usage and performance.
Prevent fraud, secure our systems, and comply with legal obligations.
Run promotions or loyalty programs (if offered).

We may aggregate or de‑identify information so it can’t reasonably be linked to you; we may use such data for any lawful purpose.

3. Cookies & Tracking Technologies

We and our partners use cookies, pixels, tags, SDKs, and similar technologies to:

You can control cookies through your browser settings. Some browsers and devices also offer global privacy controls or tracking protection features. If you block cookies, certain features may not work.

4. When We Share Information

We may share information with:

Service providers/partners that help operate the Services (e.g., ordering/delivery platforms, payment processors, reservation systems, customer support tools, email/SMS and push notification vendors, analytics/advertising platforms).
Business transfers in connection with a merger, acquisition, or sale of assets.
Legal and safety when required by law, to enforce policies, or to protect rights, property, or safety.

We do not sell your personal information.

5. Online Ordering, Delivery, Reservations & Payments

If you use third‑party platforms (for example, for online ordering/delivery, reservations, or payments), their terms and privacy policies apply in addition to ours. Information you provide on those platforms may be shared with us to complete your request and improve service.

6. Marketing Communications

With your consent or as otherwise permitted by law, we may send marketing messages (e.g., text messages, calls, or push notifications). You can opt out:

Transactional messages about orders, reservations, or service updates are not marketing and you may continue to receive them as needed to fulfill your requests.

7. Your Privacy Choices & Rights

Depending on your location, you may have rights to request access, correction, deletion, portability, or to limit/opt out of certain processing (including targeted advertising and profiling). You may also have the right to appeal our response to your request. To exercise rights or submit a privacy inquiry, use the Contact section below. We will verify your request as required by law and respond within the applicable timeframe.

Residents of certain U.S. states (e.g., California, Colorado, Connecticut, Utah, Virginia) may have additional rights. We do not knowingly sell or share personal information for cross‑context behavioral advertising in the sense defined by some state laws; if we ever change this, we will update this Policy and provide required choices.

8. Data Retention

We keep personal information for as long as necessary to fulfill the purposes described in this Policy (for example, to provide Services and maintain business records), resolve disputes, enforce agreements, and comply with legal obligations.

9. Children’s Privacy

The Services are not intended for children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will take reasonable steps to delete it.

10. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No system is 100% secure, and we cannot guarantee absolute security.

11. International Visitors

If you access the Services from outside the United States, you understand that your information may be processed in the U.S. and other countries with different data protection laws than your home country.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date and may provide additional notice as required by law. Your continued use of the Services means you accept the changes.

13. Contact

If you have questions or privacy requests, please contact us by phone at 727-821-1125 or use the contact form on our website.